Ishaq was the load master at a warehouse in Altur'Rang. He is an honorable hard working man who lived in pre-liberation times of Altur'Rang while the city was under the terrible oppression of the Imperial Order. He was also one of the leaders of the initial rebellion and was saved torture and death by Richard talking him out of participating.
He was quickly befriended by Richard as Ishaq was unable to deliver loads quick enough to keep productivity in the city moving. Richard was able to provide that service by paying off the officials and gaining special permissions to move supplies where others were unable to.